Customer Services

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

SHIPPING TIMES AND COSTS
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  • See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS

Franklin's Wine accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
EXCHANGES, RETURNS AND REFUNDS
  • Franklin's Wine want to make sure that you are completely satisfied with your purchases. If, for any reason, you are not satisfied with your order, you may return any products within five (5) days from the date of delivery.
  • See our refund policy for further details 
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